Robotic process automation (RPA): from routine to revolutionary

Kunal Verma, co-founder and CTO at AppZen, discusses now robotic process automation (RPA) can continue to evolve to benefit the workplace

Robotic process automation, or RPA, often conjures up images of robots assembling cars, or even droids sitting next to Bob in Accounts Payable. But in reality, RPA is simply software that automates repetitive, typically manual, processes and performs them accurately, efficiently and cost-effectively – making it highly sought after in the business world.

Given that the RPA market is expected to reach $7.1 billion by 2025, it’s clear that this technology is fast becoming an essential tool for enterprises to maintain pace with peers. RPA is particularly beneficial to businesses that process large amounts of structured data, which is specific data stored in a predefined format, such as within a particular cell in a spreadsheet, a field in a database, or an entry in an online form.