PZU is first Polish insurer to use Tractable’s AI To analyse auto damage

PZU, the largest financial institution in Central and Eastern Europe, is using AI to enhance how it reviews its car insurance claims across Poland, it announces today.

PZU handles nearly 500,000 motor damage claims per year. Before implementing AI, Poland’s largest insurer was performing a detailed review of around 20 per cent of its motor claims that are handled by body shops.

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