How can technology design be made more inclusive?

This article will explore how technology design can be made more inclusive, for the benefit of users from a variety of backgrounds.

The rapid evolution of technology we saw over the course of the pandemic is showing no signs of stopping, such is the need for continuous innovation among organisations of all industries to meet changing demands. But when it comes to usage of capabilities such as AI and communication platforms among wider society, inclusive technology design that takes factors such as prior experience, demographics and disabilities into account is vital to minimising barriers.

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