How AIOps can benefit businesses

“AIOps,” which stands for “AI for IT operations,” refers to the way data and information from a dev environment is managed by an IT team — in this case, using AI. AIOps platforms leverage big data, machine learning, and analytics to enhance IT operations via monitoring, automation, and service desk functions with proactive and personal insights, enabling the use of multiple data sources and data collection methods. In theory, AIOps can provide faster resolutions to outages and other performance problems, in the process decreasing the costs associated with IT challenges.