BBVA Teams with Accenture to Streamline Operations with Artificial Intelligence
Banco Bilbao Vizcaya Argentaria and Accenture have signed a collaborative agreement that is focused on accelerating digital transformation and applying analytics and artificial intelligence (AI) to drive faster decision-making and enhance the customer service experience.
As part of a 10-year agreement, Accenture will team with BBVA to improve the agility of its operations by retooling processes and adapting to new ways of working with AI and analytics. With Accenture’s AI-powered SynOps platform, BBVA will be able to make data-driven decisions, improve operational costs and simplify services to create a more frictionless experience.