Axonify Evolves Artificial Intelligence Capabilities, Launching New Generative AI Tool

Axonify, the leader in helping frontline workers, announced the launch of Max, a new conversational AI tool that instantly answers questions in the field to empower employees. Frontline workers get their jobs done quickly and efficiently with greater precision, in every field.

Max uses generalized AI to understand what users are looking for, then searches all available resources for relevant facts and information. Then, using the world’s most powerful LLM (big language model), compose a brief response to the person, in real time. From finding answers to HR-related questions like benefits, to providing storefront staff with instant product details to delight customers and close deals, Max offers the right answers during difficult times to support frontline workers in all aspects of their roles.

“Artificial intelligence has been at the core of Axonify’s platform for over a decade, with an adaptive algorithm that provides exactly the right training to each individual, every day. The introduction of Max is simply the next stage of our commitment to developing tools that support frontline workers,”
“Creating better communication, transparency and efficiency between frontline workers and employers is at the heart of everything we do, and our most recent advancements with generative AI remove complex knowledge barriers and communication frustrations for the frontline.”
Carol Leaman, CEO and Co-Founder of Axonify.

Additionally, the tool supports over 60 languages, meaning that many frontline workers can request and receive answers from Max in their preferred language, eliminating disagreement and confusion for employees. staff may need translation assistance.

“We’re extremely focused and strategic about how we’re leveraging generative AI and believe this tool will not only improve workplace productivity but also create more inclusive work environments where every frontline worker feels empowered and confident in their abilities,”
“Our customers rely on us to deliver the right information to their employees to get the job done. As one of the earliest adopters of AI in the learning industry, we know the potential this technology has to improve frontline work, and we look forward to leading the industry in generative AI-powered frontline enablement.”
Carol Leaman, CEO and Co-Founder of Axonify.

Max is available for EAP in July and is expected to be available in the fall of 2023. After launching more widely than Max, Axonify will continue to lead innovation by making the frontline experience the best. seamlessly using AI to help employees learn, connect, and get things done.