Unlocking the Business Value of Machine Learning—With Organizational Learning

We routinely underestimate the effects that new technology has in the long run while also overestimating its impact in the short term. What has become known as Amara’s Law, in honor of the late researcher and scientist Roy Amara, is playing out now in many organizations that adopt artificial intelligence and machine learning (AI/ML) technologies. AI/ML has capabilities that seemed science fiction not long ago, from autonomous driving to image recognition and advanced robotics, with surely many more on the way. At the same time, even advanced enterprises can struggle to achieve the anticipated return on their AI/ML investments. Although expectations might have been set high, following several guidelines has helped our customers maximize the business value delivered by their AI/ML initiatives. We’ll share them in this AI/ML blog post mini-series.

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