Gamma Selects Dubber for Intelligent Recording on Microsoft Teams

Gamma Selects Dubber for Intelligent Recording on Microsoft Teams

• Dubber intelligent call recording and Dubber AI are launched by Gamma, enabling partners and customers to realise the value of voice.
• Through Gamma Partners, Dubber is the sole provider of MiFID II compliant call recording for Microsoft Teams.
• Microsoft Teams voice enablement is accessible across the entire Gamma portfolio.
• For legal call recording on Microsoft Teams, Dubber is a top-rated recording service with certification.

Gamma Communications plc has chosen Dubber Corporation Limited, the top conversational intelligence and unified recording platform for service providers and their clients globally (“Gamma”). In addition to Dubber’s top conversational AI on Microsoft Teams, Gamma can now offer intelligent call recording as a service, appropriate for general business and regulatory compliance requirements.

One of the most major providers of telecommunications services in the United Kingdom is Gamma. Gamma’s network of more than 1,600 channel partners will now be able to market Dubber across the whole portfolio of speech enablement services for Microsoft Teams. Gamma has been a Microsoft Gold Partner for 15 years and is among a tiny, chosen group of companies that Microsoft specially chose to offer Operator Connect in the UK.

One of the first solutions to receive certification for compliant call recording on Microsoft Teams was Dubber in November 2021. Due to Dubber’s technical prowess, voice interactions on Microsoft Teams are now captured and kept in a compliant manner for businesses of all sizes.

Utilizing the cutting-edge Dubber platform, which unlocks the value in conversations with conversational intelligence and real-time text- and speech-based insights to improve information accuracy, productivity, and streamlined communication, businesses with a regulated recording need can now improve their operations.

“The Dubber team are proud and excited to partner with Gamma to bring intelligent conversational capture on Microsoft Teams recording to their extensive network of channel partners and loyal customer base.                                                                                                                                                             Simon Broadbent, SVP of Sales, Dubber, EMEA

“The unique thing about Dubber is that it is delivered as a service enabling Gamma, its customers and its reseller network to switch on and deliver value immediately.

“Gamma has been at the forefront of the unprecedented adoption of Unified Communications in the UK market in the last 15 years. This partnership presents a great opportunity to further conversational intelligence innovation for Microsoft Teams users going forward.

“It’s widely reported that three-quarters of conversations taking place at work over collaboration tools such as Microsoft Teams will be recorded by 2025. That clearly shows that this capability is driving improvements in customer experience, training and compliance across voice and video.”                                                                                                                                                    Chris Wade, Chief Marketing and Product Officer, Gamma

“We’ve teamed up with Dubber so our Channel Partners can offer this valuable service to their customers, enabling them to unlock the value in voice AI technologies through Gamma to capture critical voice data securely.”