Creating a Data-Driven CSP with TELUS and Google Cloud

July 21, 2021, 12:00 p.m.

Your customers crave a more personalized experience, which is made possible by building an agile, data-driven organization powered by AI that can respond quickly. At telecom organizations, the ability to offer insights from the mountain of data being generated across networks and IT systems is critical. But leading telecommunications companies are embarking on new ways of tying their customer-first focus with operational metrics to drive better business outcomes. Learn how companies like TELUS are transforming their organizations by utilizing data and AI to optimize acquisition, engagement, retention and customer care.

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