4 reasons why AIOps is the future of IT operations

IT organizations that identify and understand patterns in vast, diverse sets of data are best equipped to find, fix, and prevent performance problems. But when digital transformation outpaces IT performance management, hybrid and multi-cloud infrastructure creates complexity—and that comes with a hefty price tag. That’s where artificial intelligence in IT operations (AIOps) comes into the picture.

Gartner describes AIOps platforms as software systems that combine big data and artificial intelligence (AI) or machine-learning functionality “to enhance and partially replace all primary IT operations functions, including availability and performance monitoring, event correlation and analysis, and IT service management, and automation.” AIOps is the application of machine learning and data science to IT operations to make them more efficient.

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