The Role of AI in Enhancing SaaS Applications
SaaS has become a core business necessity for today’s companies, which require agile, scalable, and affordable software solutions. However, with today’s dynamic environment typical for digital organizations, SaaS providers still depend on indispensable processes to deliver value and often need to change. Like Machine Learning, AI is an innovation that brings new services to SaaS applications, including Natural Language Processing. First, AI can make SaaS applications more intelligent, more closely tuned to the user and their needs, and more proactive in getting them closer to their goal and business aims. This paper aims to analyze technologies and how AI is transforming SaaS apps today and in the future by examining the features of personalization, automatics, analysis, protection, and many others.
