RadixAI Launches with Predictive Automation and Conversational Control for Enterprises
Radix Technologies, Ltd. has unveiled RadixAI, a next-generation solution set to redefine enterprise device management and operations. Launched in September 2025, RadixAI shifts the focus from reactive troubleshooting to proactive, autonomous management, combining predictive intelligence with conversational control to deliver efficiency, cost savings, and enhanced customer experiences.
At the heart of RadixAI are two components designed to work seamlessly across enterprise environments. The RadixAI SuperAgent, embedded directly within device firmware, continuously monitors performance metrics, forecasts potential failures, and initiates preventative measures across millions of endpoints. Meanwhile, the RadixAI MCP (Model Context Protocol) serves as the orchestration layer, linking real-time device data to enterprise systems such as IT, support centers, and customer care operations. Together, they empower organizations to detect anomalies early, automate diagnostics, enforce policies, and execute secure interventions without disrupting service.
What sets RadixAI apart is its intuitive conversational interface, allowing users to manage complex device fleets through natural language rather than complicated commands or scripts. This accessibility extends device oversight across teams and reduces dependence on technical specialists. By automating routine interventions and enabling swift remediation, RadixAI helps enterprises prevent costly failures, reduce truck rolls, and deliver consistent, reliable service.
Michael Shoham, CEO of Radix Technologies, described RadixAI as a breakthrough in operational intelligence. He emphasized that the solution moves enterprises away from manual, reactive processes and into a new era of predictive, AI-driven efficiency. According to Shoham, RadixAI represents the shift from firefighting to foresight, where operations evolve into a competitive advantage rather than a cost burden.
The platform is designed to scale effortlessly, accommodating device fleets of any size with advanced automation triggers, real-time analytics, and fleet-wide health insights. Its secure architecture ensures data protection and isolation within cloud environments while maintaining operational trust. With applications spanning Pay TV, hospitality, education, retail, healthcare, and digital signage, RadixAI positions itself as a universal enabler of self-healing networks and autonomous operations.
Radix will debut RadixAI at IBC 2025 in Amsterdam, where Shoham will also present insights on how AI can transform device health monitoring and customer support, with a particular focus on Google TV.
As a long-standing leader in device management and analytics, Radix Technologies has built its reputation on enabling global organizations to orchestrate large-scale device fleets with intelligence and agility. With RadixAI, the company now sets a new standard for enterprise device management—one where AI-driven automation delivers reliability, resilience, and measurable business impact.
