Launches Call Intelligence for Companies to Better Track and Use Metadata to Improve Business Performance, a leading virtual receptionist service, announced today the launch of new business intelligence (BI) tools to help businesses track and analyze phone call metadata. clients will now be able to view data obtained from phone calls in their own Call Dashboard in the form of graphs, pie charts, and tables, giving them a simple, intuitive way to evaluate the impact phone calls have on their business. The new dashboard features make it easy for clients to visualize who called, for what reason, and what actions were taken on each call — eliminating the need to manually analyze call trends.

Read More