Avantive Solutions Selects Hitachi Solutions America to Optimize Customer Experience with Advanced Data Analytics
Avantive Solutions, a global technology and business process outsourcer (BPO) specializing in innovative customer experience (CX), strategic sales, and digital marketing solutions, today announced a partnership with Hitachi Solutions America, Ltd., a leading provider of global industry solutions powered by cloud services from Microsoft, to enhance their data analytics capabilities through improved performance of Microsoft Power BI with Azure Databricks. This will allow Avantive to drive best-in-class performance using machine learning and artificial intelligence solutions.
“The goal of our partnership is to take our clients’ results to the next level. This will allow Avantive to use optimized technology to increase our contacts, conversions, as well as improve our customers’ reachability and level of trust,” said Amy Brennan, Avantive’s VP of Operational Excellence.
